Outside the marginals

a commentary on the politics that followed the UK 2010 & 2015 elections

Checkouts and Mobiles

Sainsbury’s says it welcomes the debate about etiquette sparked by one of its checkout workers refusing to serve a customer who was talking on her phone.
BBC News Website 5 July 2013 Sainsbury’s welcomes debate on phone use after checkout row

The supermarkets cannot have it both ways.  If they expect us to queue like cattle at their checkouts, it is quite reasonable for us to make or receive mobile calls whilst waiting.  Having kept us waiting it is then unreasonable for the check-out operator to expect us to rudely cut-off our call when they are ready to check-out our shopping.

If the supermarkets don’t like this they should ensure that their tills are sufficiently staff to avoid long waits.  Then we will not have wasted time that we will seek to fill with something productive.

Advertisements

Single Post Navigation

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: