Outside the marginals

a commentary on the politics that followed the UK 2010 & 2015 elections

Fairer Banking

I have a NatWest savings account – which I scarcely use because the interest terms are complex and not very good.

Now they have written to me saying that they want to make their “savings accounts easier to understand and fairer for everyone”.

There is a slight problem.To explain all this simplification to me has required:

  1. An A4 letter – with an important notice on the reverse
  2. A 23 page booklet about savings account terms
  3. A 19 page booklet “Fairer Simpler Clearer” explaining the changes.

Why can’t the banks keep things simple!


Single Post Navigation

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: